


Thanks for your reply, however I have tried starting in safe mode in every possible way but it never works. Hope something here helps you and fits your needs.

More detailed info can be found at the links below. On the lock screen click on the power button on the lower right corner then hold down the shift key while clicking on restart, this will cause the device to boot to the Windows recovery environment screen, from there you can perform repair, recovery, andĭiagnostics.
